FAQs
Product
What ingredients do you use?
We use natural ingredients and traditional herbs. Our beverages contain no artificial colors, flavors, or preservatives.
Are your drinks suitable for children?
Our drinks are made with natural ingredients, but we recommend reviewing the ingredient list and consuming in moderation, especially for children.
Storage & Consumption
Do your products need to be refrigerated?
Yes. All products must be kept refrigerated at all times.
How long do they last after opening?
Once opened, we recommend consuming within 3–5 days and keeping the product refrigerated.
Can the drinks be served warm?
Yes. Some beverages can be gently heated for a comforting experience. Please avoid boiling or prolonged high heat.
Ordering & Availability
Do you ship your products?
At this time, we do not offer nationwide or long-distance shipping.
Why is shipping unavailable?
Because our beverages contain no preservatives, we prioritize food safety and quality by offering only local refrigerated sales.
Where can I buy your products?
Our products are available at select Asian supermarkets and retail locations in the Los Angeles area.
Do you offer wholesale or food service partnerships?
Yes. We welcome wholesale, retail, and food service inquiries. Please contact us for more information.
Brand
What is Koeyu?
Koeyu is a beverage brand founded in 1984 in Los Angeles, dedicated to preserving authentic Asian beverage traditions using natural ingredients.
What makes Koeyu different?
We focus on real ingredients, traditional recipes, and minimal processing, bringing you beverages that taste the way they were meant to be enjoyed.
Where are your products made?
All products are produced locally in the United States under strict food safety and quality standards.
Other
Are your products vegan?
Most of our beverages are plant-based. Please refer to individual product labels for specific details.
Do any products contain alcohol?
Our sweet rice ferment may contain trace amounts of naturally occurring alcohol due to fermentation. Not recommended for minors.
How can I contact you?
You can reach us through the Contact page on our website.